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Butterfield Miles Visa® Platinum Card

(formerly Visa® Gold Card)
Visa Gold Card visual

Download Now

To apply, please download and complete the Visa Platinum Card application form:

  • Butterfiled Miles Visa Platinum Card

We’ve upgraded our existing Butterfield Visa® Gold Credit Card product to Platinum status effective immediately. This upgrade process was necessary in order to retain all rewards and benefits listed below, that were previously associated with the Visa Gold card product, that Visa has discontinued on their Gold product.

Important information to note for existing Visa® Gold cardholders:

  • No action is required on your part
  • You will receive all Platinum status benefits on your existing card
  • There will be no increased fees or premiums in association with your new Platinum status for the first year
  • All current card benefits, inclusive of our Butterfield Miles travel rewards partnership with Cayman Airways, will continue to apply
  • Upon expiration of your existing card (after November 2018) your replacement card plastic will bear the new Platinum design. Your account number will remain the same.



Visa Digital Concierge

Visa Digital Concierge will virtually deliver curated experiences related to dinning, 

entertainment, wellness and special events. Visa Infinite, Visa Signature and Visa 

Platinum cardholders need to register at to receive 

all the curated content Visa Digital Concierge is delivering.


International Services


Additional Information


Where services are provided by organisations other than Butterfield, the Bank shall have no responsibility or liability for them, or for their mention in this document, or for their continuance. 



Lost your Butterfield Miles Visa® Platinum Card


Should your card ever be lost or stolen it is important that you report it to the Bank as soon as possible.
The following are useful emergency numbers. You may also access Visa® Card sites listed below for
additional information on emergency services or to locate an ATM when travelling.






Emergency  Numbers



Card Services Department   24 hours



(345) 815 7527



Credit Card Info.

(Call Toll Free)





Continental USA

(Call Collect)

Outside USA



1 800 396 9665







(303) 967 1098

Visa® Credit Card Assistance

(Call Toll Free)

Within CI, USA or Canada



1 800 847 2911






For more information, please contact us at:

Tel: (345) 815 7527

Fax: (345) 815 7958






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Restrictions on Card Processing

Due to travel and trade sanctions and economic embargoes imposed by the United States and the European Union on certain countries Butterfield is unable to be involved in the processing of transactions originating in those countries. Butterfield must comply with international banking regulations that preclude us from facilitating payments to or accepting business from persons or businesses in some countries. As a result, you cannot use your Butterfield card(s) for purchases or cash advances in those locations. We regret any inconvenience this may cause. The countries from which Butterfield is unable to process transactions are Afghanistan, Belarus, Bosnia & Herzegovina, Burundi, Central African Republic, Congo, Eritrea, Guinea, Guinea-Bissau, Haiti*, Iran, Iraq, Lebanon, Libya, Moldova, Myanmar(Burma), North Korea, Serbia, Somalia, Sudan(South and North), Syria, Tunisia, Ukraine, Venezuela*, Yemen and Zimbabwe*.

*Limited transactions allowed – please call (345) 949 7055 for details.


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Become a Butterfield Miles Member

Available exclusively to Butterfield Bank Visa® Platinum credit card customers.


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