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Butterfield Miles Visa® Platinum Card

(formerly Visa® Gold Card)
Visa Gold Card visual

Download Now

To download the Butterfield Miles Visa® Platinum Card application form:

We’ve upgraded our existing Butterfield Visa® Gold Credit Card product to Platinum status effective immediately. This upgrade process was necessary in order to retain all rewards and benefits listed below, that were previously associated with the Visa Gold card product, that Visa has discontinued on their Gold product.

Important information to note for existing Visa® Gold cardholders:

  • No action is required on your part
  • You will receive all Platinum status benefits on you existing card
  • There will be no increased fees or premiums in association with your new Platinum status for the first year
  • All current card benefits, inclusive of our Butterfield Miles travel rewards partnership with Cayman Airways, will continue to apply
  • Upon expiration of your existing card (after November 2018) your replacement card plastic will bear the new Platinum design. Your account number will remain the same.


  • Travel Accident Insurance

    Purchase your regular carrier tickets with your new Butterfield Miles Visa® Platinum Card
    and you're automatically covered against travel accidents, for up to
    USD 500,000.


  • Travel Assistance Service
    If an emergency arises, make one call to us and we'll provide help to
    cover medical referrals, legal referrals, lost luggage assistance and
    message forwarding.


  • Car Rental Insurance
    Rent a car in the US or Canada with your Butterfield Miles Visa® Platinum Card and you'll automatically receive free
    collision/damage coverage for up to 31 days.  Learn More


  • Avis Preferred Membership
    Enjoy a speedy application process, special rates on your rental car and, best of all, membership is
    free.  View Avis Cover Letter    Avis Preferred Application


  • Butterfield Miles Rewards Programme
    Earn bonus Sir Turtle Rewards air miles on Cayman Airways when you use your Butterfield Miles Visa® Platinum Card to make any purchase. Learn More 


  • Annual Expenditure Summary
    Each year you'll receive a detailed summary of your expenditure to help you monitor your credit card


  • Payment Options
    You may visit one of our Banking Centres or pay online (you can also view your account at any time
    via Butterfield Online). And with AutoPay you can specify whether you pay the minimum amount, the
    full balance or a fixed amount each month.


  • Cash Withdrawals
    While overseas or on island, you can use your card to get cash from ATMs (look for the Plus® or
    Visa® logos).


  • Internationl Emergency Medical Services

    Click here to learn more.



Lost your Butterfield Miles Visa® Platinum Card


Should your card ever be lost or stolen it is important that you report it to the Bank as soon as possible.
The following are useful emergency numbers. You may also access Visa® Card sites listed below for
additional information on emergency services or to locate an ATM when travelling.






Emergency  Numbers



Card Services Department   24 hours



(345) 815 7527



Credit Card Info.

(Call Toll Free)





Continental USA

(Call Collect)

Outside USA



1 800 396 9665







(303) 967 1098

Visa® Debit & Credit Card Assistance

(Call Toll Free)

Within CI, USA or Canada



1 800 847 2911



Visa® Credit Card Assistance   Spanish

(Call Collect)

All other countries



410 581 0120



Visa® Debit Card Assistance

(Call Collect)

For all other countries



410 581 9994



MasterCard® Global Services

(Call Collect)



636 722 7111






For more information, please contact us at:

Tel: (345) 815 7527

Fax: (345) 815 7958






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Internet Banking

Access your account 24/7


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Restrictions on Card Processing

Due to travel and trade sanctions and economic embargoes imposed by the United States and the European Union on certain countries Butterfield is unable to be involved in the processing of transactions originating in those countries. Butterfield must comply with international banking regulations that preclude us from facilitating payments to or accepting business from persons or businesses in some countries. As a result, you cannot use your Butterfield card(s) for purchases or cash advances in those locations. We regret any inconvenience this may cause. The countries from which Butterfield is unable to process transactions are Afghanistan, Belarus, Bosnia & Herzegovina, Burundi, Central African Republic, Congo, Cuba*, Egypt, Eritrea, Guinea, Guinea-Bissau, Haiti*, Iran, Iraq, Lebanon, Libya, Moldova, Myanmar(Burma), North Korea, Serbia, Somalia, Sudan(South and North), Syria, Tunisia, Ukraine, Venezuela*, Yemen and Zimbabwe*.

*Limited transactions allowed – please call (345) 949 7055 for details.


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Become a Butterfield Miles Member

Available exclusively to Butterfield Bank Visa® Gold credit card customers.


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Visa® Gold Card Auto Rental Insurance

Enjoy the benefit of Auto Rental Insurance from your Visa® Gold Card.


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