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Disaster Recovery


Our approach to Business Continuity

Butterfield Bank (Cayman) Limited has developed a Business Continuity Plan (BCP) which is fully
supported by our Board of Directors, detailing how we plan to respond to unexpected events that may
significantly disrupt our business.

The New Basel Capital Accord, as well as various audit standards (SAS70), are driving businesses to
continuously improve their processes in order to recover successfully from unforeseen internal or
external events. At Butterfield Bank (Cayman) Limited, all business units have developed, annually test
and maintain contingency plans for their business operations, which would support and address a full
range of resources including:

1. Data processing
2. Data communications links
3. Personnel
4. Personal computers
5. Terminals
6. Work space requirements
7. Voice communications
8. Documents

In addition, our Internal Audit function conducts periodic reviews of the BCP to meet compliance with the
Butterfield group policy on Business Continuity Planning, ensuring continuous, reliable service to you, our

If a significant business disruption prevents you from contacting us, we will attempt to restore
communications as soon as possible. At all times, we will provide contact information on our website.

Our client commitment statement is available to clients in our Business Continuity Plan letter (PDF).

Our BCP team is available to address any questions. Please contact our Head of Group Business Contiuity,
Mike Barrowman, directly at with any queries.

For more information:

For the attention of the BCP Team
Butterfield Bank (Cayman) Limited
P.O. Box 705, Grand Cayman KY1-1107, CAYMAN ISLANDS


Tel: (345) 949 7055
Fax: (345) 949 7004




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