Our approach to Business Continuity
Butterfield Bank (Cayman) Limited has developed a Business Continuity Plan (BCP) which is fully
supported by our Board of Directors, detailing how we plan to respond to unexpected events that may
significantly disrupt our business.
The New Basel Capital Accord, as well as various audit standards (SAS70), are driving businesses to
continuously improve their processes in order to recover successfully from unforeseen internal or
external events. At Butterfield Bank (Cayman) Limited, all business units have developed, annually test
and maintain contingency plans for their business operations, which would support and address a full
range of resources including:
1. Data processing
2. Data communications links
4. Personal computers
6. Work space requirements
7. Voice communications
In addition, our Internal Audit function conducts periodic reviews of the BCP to meet compliance with the
Butterfield group policy on Business Continuity Planning, ensuring continuous, reliable service to you, our
If a significant business disruption prevents you from contacting us, we will attempt to restore
communications as soon as possible. At all times, we will provide contact information on our website.
Our client commitment statement is available to clients in our Business Continuity Plan letter (PDF).
Our BCP team is available to address any questions. Please contact our Head of Group Business Contiuity,
Mike Barrowman, directly at firstname.lastname@example.org with any queries.